1. Which bills can I pay on my.t care?
You can pay all your Mauritius Telecom bills (my.t home and my.t Postpay) on the my.t care app.
2. What are the modes of payment on my.t care?
You can pay your MT bill(s) by my.t money or by credit card/ authorized debit card.
3. How to pay bill via my.t money on my.t care?
- Tap on “Bills” at the bottom of the Home screen
- Select the bill you want to pay
- Select my.t money as your mode of payment and tap on “Pay”
- Enter your my.t money PIN to confirm payment
4. How to pay bill via credit card on my.t care?
- Tap on “Bills” at the bottom of the Home screen
- Select the bill you want to pay
- Select credit card as your mode of payment and tap on “Pay”
- Enter your bank card details
- Tap on “Pay Now”
5. When will the bill be cleared?
Your MT bill is cleared on the same day.
6. Can I view my bill statements on my.t care?
Yes, tap on “Bills” at the bottom of your Home screen to view all your bill statements.
7. Can I view my receipt after paying my bill?
Yes, go to “Bills” at the bottom of your Home screen, tap on “History” and select “View receipt”.
8. Can I make partial payment of my bill?
No, you need to pay the total amount of an unpaid bill.
9. How to check history of bill payment on my.t care?
Go to “Bills” at the bottom of your Home screen and tap on “History”.
10. Do I get notified for new bills issued?
Yes, you will get an in-app notification whenever a new bill is issued.
11. Do I get payment reminder prior to the due date?
Yes, you will get an in-app notification two days prior to the due date so that you do not miss your payment.
12. Will I get access to my itemized bill via my.t care?
Itemized bill is not available on my.t care. Please go to selfcare.telecom.mu or visit a Telecom Shop with your NID card if you need an itemized bill.