1. What is my.t care?
my.t app is an all-in-one app which enables you to manage all your my.t and Telecom services: Fixed line, Internet & TV, my.t Prepay, my.t Postpay.
You can now subscribe to/ upgrade your my.t services, pay your MT bills, get your bill statements, get your PIN & PUK, and find immediate solutions via self troubleshooting among others.
All your services can now be accessed and easily managed on-the-go on your my.t care.
2. Who can use my.t care?
Any my.t customer (Fixed line, my.t home, my.t mobile) both in Mauritius and Rodrigues can use the app. All you need is a smartphone/tablet and any local SIM (my.t mobile or any other operator) registered under your name.
Note: You cannot manage a SIM registered in the name of a company/organization.
3. Is my.t care free?
Yes, my.t care is a free service. No subscription fee nor monthly charges is applicable.
4. Do I need Wi-Fi or mobile data to use my.t care?
Yes, Wi-Fi or mobile data is required to use the app. my.t care is zero-rated i.e., my.t mobile customers will not pay data charges when using the app. However, data charges will apply when you go to other websites/external links from the app (e.g. Flight Info, FOREX, etc.).
5. How much storage is required to download my.t care?
my.t care requires a minimum storage capacity of 300MB.
6. Is my.t care compatible with my smartphone?
To download my.t care, please ensure you have either one of the following smartphone version:
- Android 9 or latest
- Huawei 9 or latest
- iOS Version 11 or latest
7. Can I use my.t care abroad?
Yes.