1. What is telecom app?
telecom app is an all-in-one app which enables you to manage all your my.t and Telecom services: Fixed line, Internet & TV, my.t Prepay, my.t Postpay.
You can now subscribe to/ upgrade your my.t services, pay your MT bills, get your bill statements, get your PIN & PUK, and find immediate solutions via self troubleshooting among others.
All your services can now be accessed and easily managed on-the-go on your telecom app.
2. Who can use telecom app?
Any my.t customer (Fixed line, my.t home, my.t mobile) both in Mauritius and Rodrigues can use the app. All you need is a smartphone/tablet and any local SIM (my.t mobile or any other operator) registered under your name.
Note: You cannot manage a SIM registered in the name of a company/organization.
3. Is telecom app free?
Yes, telecom app is a free service. No subscription fee nor monthly charges is applicable.
4. Do I need Wi-Fi or mobile data to use telecom app?
Yes, Wi-Fi or mobile data is required to use the app. telecom App is zero-rated i.e., my.t mobile customers will not pay data charges when using the app. However, data charges will apply when you go to other websites/external links from the app (e.g. Flight Info, FOREX, etc.).
5. How much storage is required to download telecom app?
telecom app requires a minimum storage capacity of 300MB.
6. Is telecom app compatible with my smartphone?
To download telecom App, please ensure you have either one of the following smartphone version:
- Android 9 or latest
- Huawei 9 or latest
- iOS Version 11 or latest
7. Can I use telecom app abroad?
Yes.