1. I have a my.t Prepay account, what can I do on telecom app?
telecom app allows you to:
- View your current prepay balance
- View details of your internet usage
- View your SIM information (PIN, PUK and Network Status)
- Recharge your own account or another my.t mobile account with airtime
- Get Emergency credit if your balance is less than Rs 5.00
- Buy data pack for yourself or for a friend
- Swap to eSIM
- Access Support for any issues
2. How do I recharge airtime for myself or another number?
On the my.t Prepay section on your telecom app, tap on “Recharge” and follow the on-screen steps.
3. How do I buy a data pack for myself or another number?
On the my.t Prepay section on your telecom app, tap on ”Buy pack” and follow the on-screen steps.
4. How to upgrade my existing services on my.t Prepay account?
Go on the my.t Prepay section, scroll down to “Discover my.t services” and select the service (Deezer, eSIM etc) you wish to upgrade and follow the on-screen steps.