About telecom app


telecom app is an all-in-one app which enables you to manage all your my.t and Telecom services: Fixed line, Internet & TV, my.t Prepay, my.t Postpay.

You can now subscribe to/ upgrade your my.t services, pay your MT bills, get your bill statements, get your PIN & PUK, and find immediate solutions via self-troubleshooting among others.

All your services can now be accessed and easily managed on-the-go on your telecom app.

Any my.t customer (Fixed line, my.t home, my.t mobile) both in Mauritius and Rodrigues can use the app. All you need is a smartphone/tablet and any local SIM (my.t mobile or any other operator) registered under your name.

telecom app is a free service. No subscription fee nor monthly charges is applicable

 

If you have a Fixed account, telecom app allows you to:

  • View your account information
  • View your bill statement(s)
  • View status of TV decoder and Wi-Fi router at your premises
  • Track your internet usage
  • Subscribe to a new Fixed line
  • Subscribe to and/or upgrade Internet & TV services on an existing Fixed line
  • Subscribe to Value Added Services on your Fixed line (e.g. Call Waiting, Caller-Line identification, etc.)
  • Download and Share your bill(s)
  • Register to eBill services to receive your bills by email
  • Pay your bill(s)
  • Download and Share your receipt after bill payment
  • Access to support for any issues, including reboot of home equipment, change of Wi-Fi password, visibility on status of requests

 

If you have a Prepay account, telecom app allows you to:

  • View your current prepay balance
  • View details of your internet usage
  • View your SIM information (PIN, PUK and Network Status)
  • Recharge your own account or another my.t mobile account with airtime
  • Get Emergency credit if your balance is less than Rs 5.00
  • Buy data pack for yourself or for a friend
  • Buy Deezer
  • Enable 5G connection on your smartphone (if compatible)
  • Swap to eSIM
  • Access to Support for any issues

 

If you have a Postpay account, telecom app allows you to:

  • View your my.t Postpay account information and your internet usage
  • View your SIM information (PIN, PUK and Network Status)
  • View your bill statement(s)
  • Upgrade your Postpay offer
  • Get more data with our Booster offers
  • Subscribe to new services
  • Subscribe to Value Added Services on your my.t Postpay (e.g. Call Waiting, Caller-Line identification, etc.)
  • Pay your bill(s)
  • Download and Share your bill(s)
  • Download and Share your receipt after bill payment
  • Upgrade your Deezer pack
  • Enable 5G connection on your smartphone (if compatible)
  • Swap to eSIM
  • Access to support for any issues

Other interesting features:

  • You can view your bill statements and pay all your Mauritius Telecom bills (my.t home and my.t Postpay) on the telecom app.
  • You can manage another person’s my.t home and my.t mobile (Prepay and Postpay) accounts.